Suction Power

Robot vacuum suction is measured in Pascals (Pa), typically this ranges from 2,000–4,000 Pa for hard floors and up to 10,000–18,000+ Pa for high-end models handling thick carpets.

Narwal robot vacuums offer industry-leading suction power, with top-tier models like the Narwal Flow delivering up to 22,000Pa for heavy-duty cleaning. Other high-performance models include the Freo X Ultra (8,200Pa), Freo X Plus (7,800Pa), and Freo Z10 (18,000Pa), focusing on deep carpet cleaning and, with the DualFlow system, high-efficiency pet hair removal. 

Mop Pressure

Robot vacuum mop pressure is measured in Newtons, typically ranging from 6N to 12N. Mop pressure dictates how effectively the robot removes stubborn stains and dirt from hard floors.

Narwal robot vacuums feature a high-performance mopping system that exerts up to 12 Newtons of downward pressure (Approx. 1.22kg). This force, combined with high-speed spinning or tracking pads, allows Narwal robot vacuums to effectively scrub away stubborn, dried-on stains and sticky messes, thus outperforming competitors in deep cleaning.

Zone Mapping

Robot vacuum zone mapping uses LiDAR or camera sensors to create a digital layout of your home, allowing you to customise cleaning through an app. You can divide the map into specific rooms, set "no-go zones" and designate high-traffic areas for special, deep-cleaning, improving efficiency and coverage.

Narwal robot vacuums feature advanced LiDAR-based mapping, allowing users to create, edit, and manage their floor plans. The app supports customisable zone cleaning, no-go zones, room-specific settings and targeting for personalised cleaning tasks. Users can set up multiple zones, divide rooms, and define specialised cleaning strategies ensuring tailored efficient coverage for different cleaning areas.

Obstacle Avoidance

Robot vacuum obstacle avoidance uses advanced sensors, such as front-facing cameras and structured light, to detect and navigate around small objects like cables, toys and pet waste in real-time. Unlike first generation models that relied on physical bumper collisions, these new systems prevent robots from getting stuck, using AI to identify, map, and steer clear of hazards.

Narwal robot vacuums use advanced AI-powered obstacle avoidance (TwinAI Dodge) and Tri-laser sensors to detect and navigate around over 200 different object types with millimetre precision. These systems allow the robot to identify items like cords, toys, pet waste and sudden hazards in real-time.

Cleaning Zones

Robot vacuum cleaning zones are user-defined areas within a smart map that allow for targeted cleaning or restricted access.

Narwal robot vacuums feature advanced mapping technology that allows users to create, customise, and manage cleaning zones, including specific rooms, custom-drawn areas (up to 5-6 zones), and No-Go zones via the app. Users can tailor cleaning settings (suction, moisture levels, mop/vacuum mode) for each zone and manage up to four different floor maps. 

Key Aspects of Narwal Cleaning Zones:

• Zone Definition & Customisation: You can draw, drag, and resize specific zones on the map for targeted cleaning.
• No-Go Zones & Virtual Walls: Set areas where the robot is forbidden to vacuum, mop, or both.
• Room-Specific Settings: Customise cleaning modes (e.g., mop-only, vacuum-only) and intensity for individual rooms.
• Multi-Floor Mapping: Supports saving up to four distinct maps, ideal for homes with multiple levels.
• Heavily Soiled Areas: Users can designate specific spots for more intensive, deeper cleaning.

Floor Types

Narwal robot vacuums and mops are designed for versatility across multiple floor types, including hardwood, tile, laminate, and various types of carpet. They feature intelligent, automated cleaning, such as boosting suction on carpets, lifting mops to avoid wetting rugs, and navigating obstacles like threshold ledges.

Setting No Go Zones

Robot vacuum no-go zones are app-based, digital boundaries that prevent devices from entering specific areas, such as active children's play areas, pet stations, fragile decor or simply areas that are unsuitable for robot cleaning.

Narwal robot vacuums use the Narwal app to set customisable no-go zones, no-mop zones, and virtual walls, allowing you to restrict the robot from specific areas, rooms, or unsuitable areas. Users can draw these zones on the map, with options to block both mopping and vacuuming, or just one of the two.

Use with children

Narwal robot vacuums are highly suitable for households with children due to advanced AI Tri-Laser obstacle avoidance that dodges toys, debris and sudden hazards such as a child moving into the robot's path.

Use with Pets

Narwal robot vacuums are excellent for pet owners due to high suction (up to 22,000 Pa with the Narwal Flow), 'Zero-Tangle' brush technology, and advanced AI obstacle avoidance that steers clear of pet waste and toys. They offer quiet operation that does not spook your pet, and specialised zone mapping to avoid your pet station if required. Narwal robot's powerful suction can handle fur, dander, and paw prints on both carpets, rugs and hard floors.

Unexpected Hazards

Narwal robot vacuums are designed to manage unexpected household hazards (such as cables, pet waste, and dropped toys) using advanced AI-powered sensor suites rather than simply relying on bumping into objects. Our top-tier models utilise dual RGB cameras, structured light, and onboard AI to identify, classify, and navigate around obstacles in real-time.

Narwal Advanced Hazard Detection Technology 

• Dual-Camera + AI Vision (TwinAI Dodge): The Freo Z Ultra and newer models use two front-facing RGB cameras to create a 3D view of the environment, allowing the robot to "see" and identify over 120–200 different types of household items.
• Tri-Laser & Structured Light: These sensors project light patterns to detect small, low-lying items (like cables, socks, or pet waste) with millimetre precision, allowing the robot to manoeuvre within millimetres of obstacles without touching them.
• On-Device Processing: Unlike brands that send video data to the cloud, Narwal processes this information locally, providing faster, more responsive, and more secure navigation.
• LED Fill Light: To ensure safety during night cleaning or in dark corners, the robot activates an LED light to assist the cameras in identifying hazards.

Narwal Smart Responses to Hazards

• Dynamic Re-routing: Rather than stopping and pausing for help, Narwal robots analyse the object and recalculate their path in real-time to continue cleaning.
• Hazard Categorisation: The AI can distinguish between types of messes. For example, if a large liquid spill is detected, it may switch to a specific mode, or it can mark small objects in the app to notify you of potential hazards.
• Pet Care/Baby Care Modes: Newer models such as the Narwal Flow include dedicated modes that, when they encounter obstacles like toys or pet areas, adjust their behaviour (such as lower noise levels or enhanced cleaning).

Narwal App

The Narwal app (available on iOS and Android) provides comprehensive, remote control over Narwal robot vacuums (Freo X Ultra/Plus, Z Ultra), featuring advanced mapping, customisable cleaning modes (Freo, vacuum/mop), and scheduling. It allows users to set no-go zones, manage room cleaning sequences, adjust mopping moisture, and monitor cleaning reports.

Voice Control

Narwal robot vacuums support comprehensive hands-free voice control via Amazon Alexa, Google Assistant, and Siri Shortcuts. Users can initiate cleaning, pause, or return the unit to its base using voice commands like "Start cleaning the living room". The system also supports custom nicknames for the robot.

"Hey Narwal" Voice Control & Smart Assistant Integration 

Recent Narwal models, including the Narwal Flow, come with a built-in proprietary AI voice assistant that is activated by the command: "Hey Nawa". 

• Voice Capability: It supports over 30 distinct voice commands to control cleaning progress, such as starting, pausing, or directing it to specific areas, and it provides real-time feedback.
• Third-Party Integration: Narwal robots are compatible with major smart home systems, including Alexa, Google Home, and Siri.
• Setup: You can set up voice commands through the Narwal App by linking the robot to your desired assistant (e.g., Alexa Skill) and customising nicknames for your robot.