Explore the Features

Captures 99%* of particles on hardwood floors, effortlessly removing hair, debris, and hidden dust from carpets.

Quiet Yet Powerful Cleaning

Narwal robot vacuum base station with a cat resting on top.

Whisper-Quiet Cleaning

A hands-free and powerful base station that's 15%* quieter than the industry average and as quiet as a library—perfect for working from home.

Narwal robot vacuum cleaning various messes while a person enjoys time with a cat.

Quietly Sucks Up All Debris

Captures 99%* of particles on hardwood floors, effortlessly removing hair, debris, and hidden dust from crevices and carpets.

Narwal robot vacuum cleaning pet hair with a cat nearby.

Certified Zero-Tangle

SGS confirms 0% hair tangling, even on deeper carpets. Perfect for pet owners.

Narwal robot vacuum with detailed view of the internal motor on a carpet with auto mop lift 12nm.

Carpet Cleaning Master

Lifts the mop by 0.47 inches (12mm) and boosts suction 160% to get debris embedded in carpets.

Narwal robot vacuum cleaning along the edges with soft-touch sensors and mop pads.

Cleaning Beyond the Floor

EdgeSwing technology ensures floors are cleaned up to the walls while the baseboard module cleans vertical surfaces.

Narwal robot vacuum with 1.2 kg pressure and 180 RPM scrubbing for effective cleaning.

Mops Until Floors Shine

Dual mops mimic hand-cleaning and downward pressure to remove even the most stubborn stains, including 72-hour-old ketchup, coffee, and jam.

Narwal robot vacuum with 3D and multi-floor mapping features.

LiDAR 4.0 Navigation

Scans your house and surroundings in full 360° to instantly create a detailed 4-layer 3D map, and plan the most efficient route.

Narwal robot vacuum cleaning while a child plays on the floor.

Voice Control

Manage your cleaning with ease using voice commands. Adjust your preferences effortlessly through Alexa, Siri, or Google Home.

Product details

Full Description

With a powerful 12,000 Pa suction power, the Narwal Freo Z Ultra easily handles a wide range of floor types, quickly picking up stubborn dust, hair and debris.

The unique high-speed brush design performs up to 4,400 sweeps per minute, ensuring every inch of the floor is thoroughly cleaned. The roller brush is made of flexible material to isolate the vibration, which ensures a powerful dusting effect and also effectively reduces the noise, making the cleaning process quieter and more comfortable. Sweeping noise in the standard gear is only 58dB, which effectively improves your using experience and is ideal for home environments, even if you use it early in the morning or at night, it won't disturb your family's rest.

Adopting aviation grade alluminum magnesium alloy material to build the fan blade of the vacuum fan, which provides stronger power and better dust removal effect for the cleaning equipment. U-Pipe high efficiency air path design avoids the air flow obstacle problem in the traditional air duct design, and solves the problem of garbage clogging in the cleaning process.

Millimetre-accurate TwinAI Dodge Obstacle Avoidance

Equipped with dual RGB cameras and dual chips, Freo Z Ultra delivers exceptional intelligent object recognition and precise navigation. It can easily distinguish different types of dirt and obstacles during the cleaning process, whether it's pet hair, food residue, furniture or toys, it can quickly identify and adjust the cleaning program to easily cope with complex home environments, eliminating the need to pre-lay out the floor, intelligently avoiding obstacles, and maximising the coverage of the sweeping area to ensure a smooth and efficient cleaning process.

The Freo Z Ultra responds six times faster than similar products, truly realising an intelligent and fast response that supports faster cleaning speeds while also ensuring superior cleaning results. It is capable of recognising and bypassing more than 120 household items in real time with millimetre accuracy, and it can do 8mm close sweeping at the edges of obstacles to avoid missing any cleaning area.

Certified by TÜV Rheinland Privacy, it adopts a local chip with completely offline storage and computation, which is thoroughly separated from the main CPU's computation function, ensuring that the processing and storage of sensitive data does not rely on an Internet connection, providing sufficient protection for your privacy and security, and automatically checking the user's permissions before taking a photo, so you don't need to worry about data leakage or unauthorized access.

Innovative Mop with Automatic Lift & 12N Downward Mopping Pressure

The Freo Z Ultra utilises an innovative Reuleaux triangular scrubbing mop design with a larger mopping area for wider coverage. It creates a 10mm overlap area when the mop is rotated, preventing shrinkage due to prolonged use of the mop, avoiding gaps in the cleaning process, and ensuring that the entire floor is cleaned with no dead corners.

The dual rotating mop automatically adjusts the mopping pressure according to different floor materials, protecting the floor while providing the best cleaning results in different cleaning scenarios. With a maximum downward pressure of up to 12N, the mop effectively removes stubborn stains and accumulated dust from the surface of the floor.

The Freo Z Ultra also automatically adjusts the mopping humidity according to the flooring material, so that every kind of floor can be reasonably protected. In addition, the mopping cloth can be lifted up to 12mm, making it easy to handle different materials and uneven floors.

Proactive Al DirtSense™ 2.0 for Smarter Cleaning

The AI DirtSense™ 2.0 system is able to intelligently adjust the cleaning method in real time according to the size and type of dirt detected. When it recognises solid debris, it will automatically increase suction power to ensure that stubborn dirt on the floor is cleaned. And when facing liquid dirt, it will automatically optimise into mopping mode to ensure that the floor is cleaned thoroughly and dry, preventing secondary pollution or liquid inhalation into the suction fan causing failure. No matter what kind of stains it faces, it can accurately recognise heavy dust and liquid dirt, keeping high-frequency use areas or pet-intensive areas of your home clean, giving you a cleaner home environment.

Freo Z Ultra is also equipped with an AI Adaptive Hot Water Mop Washing & Drying System, which dynamically temperature-controls cleaning of the mop based on the results of the AI DirtSense™ 2.0 system detection, from 45°C to 75°C dynamic temperature-controlled cleaning effectively removes dirt, inhibits bacterial growth, and extends the life of the mop.

Zero Tangle Floating Brush 2.0, Zero Maintenance

Hair entanglement in the main brush has always been a major problem for the majority of users, especially for families with pets, cleaning tools can easily be clogged by a large amount of hair, affecting the cleaning effect. Freo Z Ultra equipped with zero tangling floating brush 2.0 is able to effectively prevent hair, pet fur and other fibrous material from entangling in the brush, reducing the maintenance work after cleaning, making daily chores more relaxed and Efficient. The Zero-Tangle Floating Brush 2.0 has been certified by the global authority SGS with a 0% hair tangle rate and TÜV certified with a 99.56% hair absorption rate.

The Zero Tangle Floating Brush 2.0 is made of a flexible material that isolates the brush motor and gearbox from vibrations, ensuring a quiet cleaning process that is friendly to the floor being cleaned.

10-in-1 Base Station for a New Cleaning Experience

The Freo Z Ultra has a one-stop 10-in-1 base station with integrated features that includes up to 10 automated functions to ease your cleaning burden. The base station includes Auto Dust Empty, Auto Detergent Dispenser, Auto Station Cleaning, AI Dirtsense Hot Water Mop Washing, Hot Air Drying, etc.

The base station is equipped with advanced sensors that accurately detect dirt and dust on the floor. After each cleaning, the sensors assess the cleanliness of the cleaned area in real time, ensuring that all areas are cleaned to the desired standard. The Freo Z Ultra's one-stop base station is also equipped with electrolysed water for highly effective sterilisation, making your home environment safer and healthier. The base station's built-in automatic cleaner dispenser intelligently dispenses the right amount of cleaner for different cleaning needs, ensuring that floors are thoroughly cleaned without leaving residue.

It also supports auto water exchange system and wood floor care functions, but requires additional purchase of related accessories and conditioners to use. The separate removable 2.5L dust container makes it easy to achieve 120 days of hands-free cleaning.

Smart-Swing and LIDAR SLAM 4.0

The Smart Edgeswing with Baseboard Clean technology enables each sweep to effectively clean the edge area twice. This double cleaning design significantly improves the removal of stubborn stains in the corners, enabling deep cleaning of the edge areas. The Smart-Swing technology prevents leakage by optimising the frequency of the twisting motion.

LIDAR SLAM 4.0 technology enables 360° scanning to ensure ideal pathfinding in complex home environments, and the device can quickly complete mapping in less than 6 minutes, providing efficient cleaning for large, multi-floor environments. Exclusion zones can be set via the app to prevent the robot from entering areas that don't need to be cleaned, and with a long runtime of 2.5 hours, it can cover large areas up to 200 square metres.

Freo Mind 3.0 and Voice & APP Control

Freo Z Ultra is equipped with a fully intelligent cleaning hosting mode - Freo Mind 3.0, which allows you to completely get rid of tedious cleaning tasks, just turn on the intelligent hosting mode, it can provide you with customised cleaning solutions according to the actual situation, so that you can enjoy a neat and comfortable home environment.

Freo Z Ultra also supports convenient voice control and APP control function, which allows you to start or pause the cleaning task, adjust the cleaning mode, and even set the cleaning priority for a specific area with just a simple command. Through the APP, you can check the cleaning progress in real time, adjust the cleaning schedule, or remotely control the robot to carry out cleaning tasks when you are away from home, make your home environment is always clean.

Thoughtful Carpet Cleaning and Care

For floors like carpets, which tend to harbour dirt and hair, the Freo Z Ultra maximises suction power to ensure that it effectively removes all the debris and hair hidden deep within the carpet fibres. With the matrix cleaning method, it uses a staggered horizontal and vertical cleaning pattern to ensure that every section is fully covered. By adjusting the suction power and cleaning mode, it ensures that the dirt is removed to the maximum extent without damaging the carpet material, maintaining the original texture and beauty of the carpet. Make every cleaning a pleasure and enjoy the ultimate clean feeling brought by smart technology.

Specifications

Brand: Narwal

Type: Robot Vacuum and Mop

Model: Freo Z Ultra

Colour: Space Grey / Galaxy Silver

Suction: 12,000 Pa

Sensor: Dual RGB cameras with 1080P HD and 136° ultra-wide angle

Dustbin / bag: 2.5L + dust compression for 2-3 times disposal / year

Mop: 180 RPM & 12N, microfibre, liftable up to 12mm

Water tank: 1.32 Gallon clean tank, 1.18 Gallon dirt tank

Battery life: 5200mAh / 2150sqf cleaning

Noise reduction: Base Station Min.71dB (vs others 80-90dB), Robot Vacuum Min.58dB,  Robot Mop Min.55dB

Voice assistant: Google, Alexa, Siri

Product Weight: 15.94kg

Package Weight: 19.4kg

Product Size(L x W x H):
Robot: 355*350*109.6mm, Base Station: 430.8*462*388mm

Package Size(L x W x H): 490*446*645mm

User Manual

Click here to view and download the user manual.